SOCO Terms and Conditions:
Customer Responsibilities:
- 24 hour cancellation policy
- Subject to cancellation, fee of 30% of the agreed upon price.
- The vehicle must be accessible at the agreed location and time.
- All valuables and personal belongings should be removed prior to service
- We are not responsible for loss or damage to items left in the vehicle
Service Disclaimer:
- Our detailing is done by hand using industry-grade tools and products
- Paint correction aims to reduce or eliminate swirl marks, light scratches, and oxidation but cannot guarantee full restoration to factory condition.
- Older vehicles or vehicles with previous paint damage may have limited results or risks involved. We’ll consult with you before proceeding with any high-risk service.
Payment and Pricing:
- Payment is due immediately upon completion of the service unless otherwise arranged.
- We accept cash, card, e transfer, and sending invoices.
- Prices may vary depending on vehicle condition, size, and specific customer requests.
- Additional charges may apply for pet hair, excessive dirt, or biohazard clean-up.
- Price is subject to change if the vehicles agreed upon condition in the booking is far different than the genuine in person condition
Satisfaction Guarantee:
- If agreed upon service cannot be done to ideal condition service is subject to price change.
- Any form of refund will be accredited to future services
- Re work provided for genuine human error
Liability:
- We carry out all services with care and attention, but we are not liable for:
- Pre-existing damage (scratches, dings, fading, stains).
- Damage due to weak or compromised paint/trim.
- Damage to aftermarket parts not installed by the manufacturer.
- You authorize us to operate and move your vehicle if needed to complete the service.
Weather Policy:
- Re schedules due to extreme weather will be re-scheduled for quality and safety reasons.
- Contact will occur promptly to rebook for inconvenience
Photos and Media:
- We may take before/after photos of your vehicle for quality assurance, marketing and liability.
- By accepting service, you give us permission to use these photos unless you request otherwise in writing.
Changes to terms:
- We reserve the right to update these Terms & Conditions at any time. The latest version will always be available at: https://socodetail.com/terms
By booking with Soco, you acknowledge and agree to these terms.
If you have any questions, please refer to the contact page.
*WE DO NOT DISTRIBUTE OR PUBLISH ANY PERSONAL INFORMATION COLLECTED IN ANY FORMS. Any personal information collected is simply to better connect with our users and provide a more accurate service.